Account Management
Click “Forgot Password” on the login page, follow the instructions sent to your email, and create a new password.
To update your personal information, log in to your account, navigate to the account or profile settings, and select the option to edit your details. Make your changes and save them.
To close your account, log in and go to the account settings. Look for an option to close or delete your account, follow the instructions provided, and confirm your decision if prompted. If you can’t find the option, contact customer support for assistance.
To change your email address, log in to your account, go to the account settings, and update your email address under “Personal Information” or “Contact Information.” Follow any verification steps sent to your new email.
It depends on the platform’s policy. Some allow multiple accounts per user, while others may limit you to one. Check the specific rules or terms of service for the platform you’re using.
To check your account balance, log in to your account and navigate to the account overview or dashboard. Your current balance should be displayed prominently. If you have difficulty finding it, check under sections like “Account Summary” or “Financial Overview.”
Deposits and Withdrawals
We accept credit/debit cards, bank transfers, and various e-wallets. Check the “Deposit” section for a full list of supported methods.
To make a deposit, log in to your account, go to the deposit or funding section, select your payment method, enter the deposit amount, and follow the instructions to complete the transaction.
To withdraw funds, log in to your account, navigate to the withdrawal or cash-out section, select your preferred withdrawal method, enter the amount, and follow the instructions to complete the request.
Fees for deposits or withdrawals vary by platform. Check the platform’s fee schedule or terms of service for details on any applicable fees.
Withdrawal processing times vary by platform and payment method. Generally, it can take from a few hours to several business days. Check the platform’s withdrawal policy for specific timeframes.
Whether you can cancel a withdrawal request depends on the platform’s policies and the status of the request. Check the withdrawal section of your account or contact customer support for guidance on canceling a request.